Shipping and Returns
Return & Exchange Policy
We offer return and/or exchange within the first 14 days of your purchase, if 14 days have passed since your purchase, you will not be offered a return and/or exchange of any kind.
Eligibility for Returns and Exchanges
-
Your item must be unused and in the same condition that you received it.
-
The item must be in the original packaging.
-
To complete your return, we require a receipt or proof of purchase.
-
Only regular priced items may be refunded, sale items cannot be refunded.
-
If the item in question was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us..
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. For returns and/or exchanges please contact us before ship to items.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Shipping Policy
All orders are processed within 1 business days (excluding weekends and holidays) after receiving your order confirmation. You will receive another notification when your order has shipped.
Angel Natural will not be responsible for possible delays after your orders are delivered to the shipping company by us.
Domestic Shipping Rates and Estimates
Shipping charges for your order will be calculated and displayed at checkout.
International Shipping rates and Estimates
We offer international shipping to all of the world. Shipping charges for your order will be calculated and displayed at checkout.
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Angel Natural is not responsible for these charges if they are applied and are your responsibility as the customer.
Shipping to P.O. Box
Some carriers have limitations around shipping to P.O. Boxes. If one of your carriers falls into this group, please communicate with them.